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Behavioral Impact and Intranet, Extranet, Internet

Behavioral impact refers to the effect that an action, event, policy, message, technology, or environment has on how people behave—that is, how it changes what people do, decide, or respond to over time.

Behavioral impact = how something influences people's actions and habits.

Key aspects of behavioral impact
  • Change in actions - Does it make people act differently?
  • Change in decisions - Does it influence choices?
  • Change in habits - Does it create or break routines?
  • Short-term or long-term effects - Immediate reaction vs lasting behavior change
Why behavioral impact is important
  • Helps evaluate whether an initiative actually works
  • Guides policy-making and planning
  • Improves education, marketing, health, and technology design
  • Encourages positive social change
Examples

Education Using interactive teaching methods may improve student participation and study habits.

  • Behavioral impact: students become more engaged.
    • Technology Social media notifications encourage frequent phone checking.
  • Behavioral impact: increased screen time.
    • Health Anti-smoking campaigns reduce smoking rates.
  • Behavioral impact: healthier lifestyle choices.
    • Workplace Flexible working hours increase productivity and job satisfaction.
  • Behavioral impact: better work performance.
    • Tourism & society (relevant to your earlier topics) Sustainable tourism awareness programs encourage tourists to reduce waste.
  • Behavioral impact: responsible tourist behavior.
    • How Internet, Intranet, and Extranet improve business processes?
    Internet - Improving external business processes.The Internet connects the organization with customers, markets, and the public. How it improves business processes:
    • Marketing & Promotion:  Company websites, social media, online ads can be used to do advertising. Those advertises can easily reach global customers at low cost
    • Sales & E-commerce: Customers can order product online and pay for order online. Customer Service can be provided 24/7
    • Custoemr Service: Email, chatbots, FAQs, online support portals can be used cost effectively for serving customers.
    • Market Research: Performing Online surveys, customer feedback, analytics are very easy.
    • Recruitment: Recruitment process can be done quite easily with the help of Online job portals and applications
    Business process impact:
    • Faster customer interaction
    • Reduced marketing cost
    • Wider market reach
    • Improved customer satisfaction
    Intranet

    Intranet - Improving internal business processes. An Intranet is a private internal network accessible only to employees.

    How it improves business processes?
    • Internal Communication: Notices, circulars, announcements can be easily disseminated within the organization.
    • Human Resource Management: Employees can use Intranet for writing Leave applications, to get payroll info, to check attendance.
    • Document Management: Documents of organizationc like Policies, manuals, SOPs, reports can be easily management.
    • Collaboration: Tools like Team portals, shared calendars, internal chat are of great value for the employees to collaborate.
    • Workflow Automation: Severals office tasks like Online approvals, task tracking can be automated.
    Business process impact:
    • Faster decision-making
    • Reduced paperwork
    • Better coordination between departments
    • Higher employee productivity
    Extranet

    Extranet Improving inter-organizational processes. An Extranet is a controlled extension of the intranet shared with external partners. The main Users of Extranet are suppliers, distributors, vendors, business partners.

    How it improves business processes?
    • Supply Chain Management: Processes like Order status, inventory sharing are eased
    • Vendor Coordination: Tasks which are done with vendors like Online tenders, purchase orders are eased.
    • Partner Collaboration: Project documents, schedules can be easily and instantly shared with partners.
    • Customer Portals: Customers can track their Orders, access account online using web portals of organization.
    Business process impact:
    • Faster supply chain operations
    • Improved transparency
    • Reduced operational delays
    • Stronger partner relationships
    How Intranet is set up in an organization?
    Requirement Analysis
    • Identify users (employees, departments)
    • Decide services needed of the users. like HR portal, Document sharing, Communication tools
    Network Infrastructure: What devices, type of network, internet connection are required?
    • Local Area Network (LAN)
    • Switches, routers, Wi-Fi
    • Reliable internet connection (optional but common)
    Server Setup: Where to setup server, which Web server, Database server?
    • Intranet server (on-premise or cloud)
    • Web server (Apache / IIS)
    • Database server (MySQL / SQL Server)
    Intranet Software / Platform

    Common platforms: There are several online platforms are available like: SharePoint, Google Workspace, Microsoft 365, Custom web-based portal (HTML, PHP, ASP.NET)

    User Authentication & Security
    • Employee login ID & password
    • Role-based access control
    • Firewall and antivirus
    • SSL encryption

    Content Development: What documents, forms, notices, polices papers are required to work in the organization? Which documents are needed by which department? It should be clearly known, then developed. Those documents then should be uploaded ot the network of the organization.